When and How to Reset My Synology NAS

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*Methods shown in this video apply only for DSM 6.2.3 and below. For the reset process on DSM 6.2.4 and above, please refer to the link below.

This video will guide you through when and how to reset your Synology NAS via 3 different methods.

Intro: 0:00
Make sure your NAS is ready: 1:00
Find the RESET button: 1:33
Mode 1: Reset the admin account’s password and network settings: 1:47
Mode 2: Re-install DSM: 3:38
Mode 3: Factory Reset: 4:50

Synology Download Center: https://www.synology.com/support/download
Synology Assistant: https://www.synology.com/knowledgebase/DSM/help/Assistant/assistant
To learn more about this topic visit the following articles:
How Do I Find my Synology NAS via Web Assistant or Synology Assistant
https://www.synology.com/knowledgebase/DSM/tutorial/General_Setup/Unable_to_Locate_NAS
How do I reset my Synology NAS? (For DSM 6.2.3 or earlier)
https://www.synology.com/knowledgebase/DSM/tutorial/General_Setup/How_to_reset_my_Synology_NAS
How do I reset my Synology NAS? (For DSM 6.2.4 or above)
https://www.synology.com/knowledgebase/DSM/tutorial/General_Setup/How_to_reset_my_Synology_NAS_7

To find out more about Synology's great products, visit www.synology.com
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